Privacy Policy


date: June 12th, 2019

PITZ APP, S. DE R.L. DE C.V. and PITZ, INC. (“us", “we",
“our", or “PITZ”) operates the  website (the “Service").


page informs you of our policies regarding the collection, use, and disclosure
of personal data when you use our Service and the choices you have associated
with that data.


We use
your data to provide and improve the Service. By using the Service, you agree
to the collection and use of information in accordance with this policy. Unless
otherwise defined in this Privacy Policy, terms used in this Privacy Policy
have the same meanings as in our Terms and Conditions, accessible from desde





Personal Data

Personal Data means
data about a living individual who can be identified from those data (or from
those and other information either in our possession or likely to come into our


Usage Data

Usage Data is data
collected automatically either generated by the use of the Service or from the
Service infrastructure itself (for example, the duration of a page visit).



Cookies are small
pieces of data stored on a User’s device.


Data Controller

Controller means a person who (either alone or jointly or in common with other
persons) determines the purposes for which and the manner in which any personal
data are, or are to be, processed.


For the
purpose of this Privacy Policy, we are a Data Controller of your data.


Data Processor (or Service Providers)

Processor (or Service Provider) means any person (other than an employee of the
Data Controller) who processes the data on behalf of the Data Controller.


We may
use the services of various Service Providers in order to process your data
more effectively.


Data Subject

Data Subject is any
living individual who is the subject of Personal Data.



The User is the
individual using our Service. The User corresponds to the Data Subject, who is
the subject of Personal Data.


Information Collection And


collect several different types of information for various purposes to provide
and improve our Service to you.


Types of Data Collected


Personal Data


using our Service, we may ask you to provide us with certain personally
identifiable information that can be used to contact or identify you
(“Personal Data"). Personally identifiable information may include,
but is not limited to:



name and last name


State, Province, ZIP/Postal code, City

and Usage Data

for which you work


of birth




We may
use your Personal Data to contact you with newsletters, marketing or
promotional materials and other information that may be of interest to you. You
may opt out of receiving any, or all, of these communications from us by
following the unsubscribe link or instructions provided in any email we send or
by contacting us.


Usage Data


We may
also collect information how the Service is accessed and used (“Usage Data“). This Usage
Data may include information such as your computer's Internet Protocol address
(e.g. IP address), browser type, browser version, the pages of our Service that
you visit, the time and date of your visit, the time spent on those pages,
unique device identifiers and other diagnostic data.


Location Data


We may
use and store information about your location if you give us permission to do
so (“Location Data”). We use
this data to provide features of our Service, to improve and customize our


You can
enable or disable location services when you use our Service at any time,
through your device settings.


Tracking Cookies Data


We use
cookies and similar tracking technologies to track the activity on our Service
and hold certain information.


are files with small amount of data, which may include an anonymous unique


are sent to your browser from a website and stored on your device. Tracking
technologies also used are beacons, tags, and scripts to collect and track
information and to improve and analyze our Service.


You can
instruct your browser to refuse all cookies or to indicate when a cookie is
being sent. However, if you do not accept cookies, you may not be able to use
some portions of our Service.

of Cookies we use:


Session Cookies. We use Session
Cookies to operate our Service.

Preference Cookies. We use Preference
Cookies to remember your preferences and various settings.

Security Cookies. We use Security
Cookies for security purposes.

Advertising Cookies. Advertising Cookies
are used to serve you with advertisements that may be relevant to you and your


Use of Data


PITZ uses
the collected data for various purposes:

provide and maintain our Service

notify you about changes to our Service

allow you to participate in interactive features of our Service when you choose
to do so

provide customer support

gather analysis or valuable information so that we can improve our Service

monitor the usage of our Service

detect, prevent and address technical issues

provide you with news, special offers and general information about other
goods, services and events which we offer that are similar to those that you
have already purchased or enquired about unless you have opted not to receive
such information

and Managing of your account

of the PITZ mobile application, other applications, and / or software in

of PITZ products or services

it in the programs in which you have voluntarily registered

you requested information or information about PITZ and / or its products,
events, promotions and activities in general, that we consider may be of your

information with collection and billing providers to conduct electronic

your questions or comments


Retention of Data


PITZ will
retain your Personal Data only for as long as is necessary for the purposes set
out in this Privacy Policy. We will retain and use your Personal Data to the
extent necessary to comply with our legal obligations (for example, if we are
required to retain your data to comply with applicable laws), resolve disputes,
and enforce our legal agreements and policies.


PITZ will
also retain Usage Data for internal analysis purposes. Usage Data is generally
retained for a shorter period of time, except when this data is used to
strengthen the security or to improve the functionality of our Service, or we
are legally obligated to retain this data for longer time periods.



Transfer of Data


information, including Personal Data, can be transferred to third parties and
may be shared with managers for it’s treatment inside and outside the country,
by persons other than the PITZ APP, S. DE R.L. DE C.V. who will send
instructions for their treatment. In this sense, your information may be
transferred or shared with (i) Various professionals, technicians and
assistants, as well as other private entities for the question of subrogated
services in relation to customer service; (ii) Loyalty program administrators;
(iii) Business partners of PITZ in order that they manage and operate complementary
services to those of the Responsible; (iv) Companies or third parties that
jointly operate with the Responsible any product, service or any computer
software or infrastructure that serves as a platform for carrying out
operations or services; (v) Third party service providers or sellers of
products necessary for the operation of PITZ, as well as commission agents who
carry out operations or provide services to the person responsible, who may
perform them in accordance with current legislation and its bylaws, such as,
among others, commission agents, data processors, marketing material shipping
companies, courier companies, security companies, transportation of securities,
advertising agencies, information storage, with the purpose of assisting them
in carrying out the purposes envisaged in this privacy notice; (vi)
Professionals, consultants or external consultants, for the purpose of managing
sales operations, services and other acts that the responsible party may
perform in accordance with current legislation and its bylaws, as well as for
the defense of their interests in the event of any legal controversy arising
from such operations and services, such as collection agencies, external
auditors, legal, accounting, etc .; and (vii) All those governmental and / or
judicial dependencies that, by virtue of the law, request and / or require the
personal data of their clients and / or relatives, necessary for compliance
with various legislations. Also, your data may be maintained on computers located
outside of your state, province, country or other governmental jurisdiction
where data protection laws may differ from those in your jurisdiction.


If you
are outside of Mexico and you decide to provide us with information, please
note that we transfer the data, including Personal Data, to Mexico and process
it there.


consent to this Privacy Policy followed by your sending of such information
represents your acceptance of such transfer.


PITZ will
take all steps reasonably necessary to ensure that your data is treated
securely and in accordance with this Privacy Policy and no transfer of your
Personal Data will take place to an organization or a country unless there are
adequate controls in place including the security of your data and other personal


Disclosure of Data


Disclosure for Law Enforcement


certain circumstances, PITZ may be required to disclose your Personal Data if
required to do so by law or in response to valid requests by public authorities
(e.g. a court or a government agency).


Legal Requirements


PITZ., may
disclose your Personal Data in the good faith belief that such action is
necessary to:

comply with a legal obligation

protect and defend the rights or property of PITZ.

prevent or investigate possible wrongdoing in connection with the Service

protect the personal safety of users of the Service or the public

protect against legal liability


Security of Data


security of your data is important to us, but remember that no method of
transmission over the Internet, or method of electronic storage is 100% secure.
While we strive to use commercially acceptable means to protect your Personal
Data, we cannot guarantee its absolute security.


Your Rights


PITZ., aims
to take reasonable steps to allow you to correct, amend, delete, or limit the
use of your Personal Data.


made possible, you can update your Personal Data directly within your account
settings section. If you are unable to change your Personal Data, please
contact us to make the required changes.


If you
wish to be informed what Personal Data we hold about you and if you want it to
be removed from our systems, please contact us.


certain circumstances, you have the right:


access and receive a copy of the Personal Data we hold about you

rectify any Personal Data held about you that is inaccurate

request the deletion of Personal Data held about you


You have
the right to data portability for the information you provide to PITZ You can
request to obtain a copy of your Personal Data in a commonly used electronic
format so that you can manage and move it.

note that we may ask you to verify your identity before responding to such


Service Providers


We may
employ third party companies and individuals to facilitate our Service
(“Service Providers"), to provide the Service on our behalf, to
perform Service-related services or to assist us in analyzing how our Service
is used.


third parties have access to your Personal Data only to perform these tasks on
our behalf and are obligated not to disclose or use it for any other purpose.




We may
use third-party Service Providers to monitor and analyze the use of our




We may
use third-party Service Providers to show advertisements to you to help support
and maintain our Service.


Behavioral Remarketing


PITZ., uses
remarketing services to advertise on third party websites to you after you
visited our Service. We and our third-party vendors use cookies to inform,
optimize and serve ads based on your past visits to our Service.





We may
provide paid products and/or services within the Service. In that case, we use third-party
services for payment processing (e.g. payment processors).


We will
not store or collect your payment card details. That information is provided
directly to our third-party payment processors whose use of your personal
information is governed by their Privacy Policy. These payment processors
adhere to the standards set by PCI-DSS as managed by the PCI Security Standards
Council, which is a joint effort of brands like Visa, Mastercard, American
Express and Discover. PCI-DSS requirements help ensure the secure handling of
payment information.


payment processors we work with are: ( & Stripe (



Links To Other Sites


Service may contain links to other sites that are not operated by us. If you
click on a third party link, you will be directed to that third party's site.
We strongly advise you to review the Privacy Policy of every site you visit.


We have
no control over and assume no responsibility for the content, privacy policies
or practices of any third party sites or services.


Children's Privacy


Service does not address anyone under the age of 18 (“Children").


We do
not knowingly collect personally identifiable information from anyone under the
age of 18.


If you
are a parent or guardian and you are aware that your Children has provided us
with Personal Data, please contact us. If we become aware that we have
collected Personal Data from children without verification of parental consent,
we take steps to remove that information from our servers.


Changes To This Privacy


We may
update our Privacy Policy from time to time. We will notify you of any changes
by posting the new Privacy Policy on this page.


We will
let you know via email and/or a prominent notice on our Service, prior to the
change becoming effective and update the “effective date" at the top
of this Privacy Policy.


You are
advised to review this Privacy Policy periodically for any changes. Changes to
this Privacy Policy are effective when they are posted on this page.


Contact Us


If you
have any questions about this Privacy Policy, please contact us:


By mail: Calle Acatempan
No. 2068, Colonia Ayuntamiento, Guadalajara, Jalisco, C.P. 44620, México.